Head International Sales

Industry/ Sector/ Domain

Leading Electronics Company.

Location

Malaysia/Thailand/Indonesia

Experience Range

10 years

Company Profile

Catenon India’s Client: One of the leading Electronics Companies.

Responsibilities

  • Lead Generation:

    • Identify and tap the right source for generating lead e.g. exhibitions, market survey, Customer reference, trade shows, etc.
    • Evaluate the leads w.r.t. potential to convert in request for quotation
    • Show case Company’s portfolio to gain customer trust and win the business
    • Develop healthy pipeline of leads/opportunities

    Customer Handling (Key Accounts):

    • Seek Customer feedback regularly and ensure ongoing improvement in handling the customers effectively.
    • Evaluate performance & monitor distributor sales and marketing activities.
    • Maintain good relationships with the customers and handle customer complaints and resolve the issues at the earliest.
    • Target high value account and grow B2B leads pipeline.
    • Implement strategies for acquiring business from key accounts through value and concept selling.

    Channel Partner Management:

    • Identify and develop the potential Channel partners to support customers & expand the business in the respective region/country.
    • Review & monitor the CP performance on regular basis.
    • Training for CP persons.
    • Manage the collection from CP/Customers.

    Market Intelligence:

    • Gather data on available opportunities, competitive environment, competitor activities, market trends etc.
    • Keep an eye on the new development in the market which can have impact on the business
    • Identify & explore new markets / segments / application areas for sustainable growth.
    • Review & interpret the competition & market information to fine tune the marketing strategies.
    • Participate in exhibition & Seminars.

    Business Plan, Budget and Forecast:

    • Develop annual business plan, its strategies & implement it effectively to drive growth & profitability for the region and increase market share across product categories.
    • Establish short and long term budgets, evaluate it periodically.
    • Prepare half yearly, quarterly and monthly forecast for all products and discuss the same with other departments for effective planning.
    • Discuss with key accounts/channel partners to understand market trends, business forecasts and growth indices and gather inputs for the business plan.

    Branding and promotion:

    • Participation in Exhibitions, Advertisement, Product Promotions.
    • Sharing information on upcoming exhibitions/ trade fairs and plan to participate.
    • Prepare budget for branding activities in the assigned region and implement.
    • Conduct Sales Meet, Dealers Meet for assigned region.
    • Leverage Social Media (LinkedIn, FB, etc.) to promote the Brand.

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Senior Software Product Architect

Industry/ Sector/ Domain

Leading IT Outsourcing.

Location

Remote

Experience Range

10+ years

Company Profile

Catenon India’s Client: One of the leading IT Outsourcing Companies.

Responsibilities

  • Provide technical guidance and leadership throughout the product life cycle, from initiation, requirements gathering, architecture, design, development, release management, quality assurance, production and beyond.
  • Define target state architecture, with multi-year roadmap and deliver architectural components in incremental product release deliverables.
  • Facilitate discovery, architecture and design workshops to refine expected business outcomes & align on requirements.
  • Design customer call flow processes, dynamic routing and integration, natural language processing capabilities, advanced analytics solutions including speech analytics and conversational AI solutions.
  • Good understanding of public cloud – AWS/Azure/GCP computing architectures and services.
  • Define and develop an efficient CI/CD framework for an affective agile product development.
  • Experience providing digital experience business automation solutions using AI/ML as well as contact center technologies.
  • Create standard architecture documents, best practices and tools to be used by the internal teams and end clients.
  • Work with sales teams to design and present possible solutions to potential new customers, as well as help with RFI/RFP responses.
  • Mentor engineers on the team and help build effective engineering practices via tech design reviews, code reviews, etc.

Qualifications

  • Experience in leading export function, preferably in FMCG / Foods Industry including liaison with Shipping lines, forwarders.
  • Sound knowledge of exports related Compliance & procedures- FTP / Inco terms.
  • Experience in using SAP SD Module, EDI and preparing shipping documents.
  • Computer proficiency with excellent knowledge of MS Office (especially Excel).
  • Good understanding of Ocean Freight price movements and preparation of annual budgets & reporting of logistics related costs.

Desired Experience:

  • Bachelor’s degree or equivalent in information systems or related field.
  • 10+ years of experience in successfully leading, delivering and evolving large scale software products
  • Minimum of 5 years of experience as an architect in building complex, highly scalable and low latency applications
  • Depth and breadth across multiple areas ranging from Service-oriented Architecture,
  • Distributed Systems, Microservices, and familiarity with related concepts like distributed tracing, security, etc.
  • Hands-on experience in Java, React.js, RESTful Web Services, Spring framework, Microservices, Cloud Native application design
  • Hands-on experience with AWS and/or Azure, containerization and container orchestration (Docker, Kubernetes)
  • Experience with Genesys, Avaya, Nice, Five9, and other CCaaS platform is a plus
  • Experience with Twilio and/or Segment would be an added advantage
  • Very strong communication and analytical skills

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