Senior Software Product Architect

Industry/ Sector/ Domain

Leading IT Outsourcing.

Remote

10+ years

Catenon India’s Client: One of the leading IT Outsourcing Companies.

Provide technical guidance and leadership throughout the product life cycle, from initiation, requirements gathering, architecture, design, development, release management, quality assurance, production and beyond.
Define target state architecture, with multi-year roadmap and deliver architectural components in incremental product release deliverables.
Facilitate discovery, architecture and design workshops to refine expected business outcomes & align on requirements.
Design customer call flow processes, dynamic routing and integration, natural language processing capabilities, advanced analytics solutions including speech analytics and conversational AI solutions.
Good understanding of public cloud – AWS/Azure/GCP computing architectures and services.
Define and develop an efficient CI/CD framework for an affective agile product development.
Experience providing digital experience business automation solutions using AI/ML as well as contact center technologies.
Create standard architecture documents, best practices and tools to be used by the internal teams and end clients.
Work with sales teams to design and present possible solutions to potential new customers, as well as help with RFI/RFP responses.
Mentor engineers on the team and help build effective engineering practices via tech design reviews, code reviews, etc.

Experience in leading export function, preferably in FMCG / Foods Industry including liaison with Shipping lines, forwarders.
Sound knowledge of exports related Compliance & procedures- FTP / Inco terms.
Experience in using SAP SD Module, EDI and preparing shipping documents.
Computer proficiency with excellent knowledge of MS Office (especially Excel).
Good understanding of Ocean Freight price movements and preparation of annual budgets & reporting of logistics related costs.

Bachelor’s degree or equivalent in information systems or related field.
10+ years of experience in successfully leading, delivering and evolving large scale software products
Minimum of 5 years of experience as an architect in building complex, highly scalable and low latency applications
Depth and breadth across multiple areas ranging from Service-oriented Architecture,
Distributed Systems, Microservices, and familiarity with related concepts like distributed tracing, security, etc.
Hands-on experience in Java, React.js, RESTful Web Services, Spring framework, Microservices, Cloud Native application design
Hands-on experience with AWS and/or Azure, containerization and container orchestration (Docker, Kubernetes)
Experience with Genesys, Avaya, Nice, Five9, and other CCaaS platform is a plus
Experience with Twilio and/or Segment would be an added advantage
Very strong communication and analytical skills

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