Industry/ Sector/ Domain

Leading IT Outsourcing.



Experience Range

10+ years

Company Profile

Catenon India’s Client: One of the leading IT Outsourcing Companies.


  • Provide technical guidance and leadership throughout the product life cycle, from initiation, requirements gathering, architecture, design, development, release management, quality assurance, production and beyond.
  • Define target state architecture, with multi-year roadmap and deliver architectural components in incremental product release deliverables.
  • Facilitate discovery, architecture and design workshops to refine expected business outcomes & align on requirements.
  • Design customer call flow processes, dynamic routing and integration, natural language processing capabilities, advanced analytics solutions including speech analytics and conversational AI solutions.
  • Good understanding of public cloud – AWS/Azure/GCP computing architectures and services.
  • Define and develop an efficient CI/CD framework for an affective agile product development.
  • Experience providing digital experience business automation solutions using AI/ML as well as contact center technologies.
  • Create standard architecture documents, best practices and tools to be used by the internal teams and end clients.
  • Work with sales teams to design and present possible solutions to potential new customers, as well as help with RFI/RFP responses.
  • Mentor engineers on the team and help build effective engineering practices via tech design reviews, code reviews, etc.


  • Experience in leading export function, preferably in FMCG / Foods Industry including liaison with Shipping lines, forwarders.
  • Sound knowledge of exports related Compliance & procedures- FTP / Inco terms.
  • Experience in using SAP SD Module, EDI and preparing shipping documents.
  • Computer proficiency with excellent knowledge of MS Office (especially Excel).
  • Good understanding of Ocean Freight price movements and preparation of annual budgets & reporting of logistics related costs.

Desired Experience:

  • Bachelor’s degree or equivalent in information systems or related field.
  • 10+ years of experience in successfully leading, delivering and evolving large scale software products
  • Minimum of 5 years of experience as an architect in building complex, highly scalable and low latency applications
  • Depth and breadth across multiple areas ranging from Service-oriented Architecture,
  • Distributed Systems, Microservices, and familiarity with related concepts like distributed tracing, security, etc.
  • Hands-on experience in Java, React.js, RESTful Web Services, Spring framework, Microservices, Cloud Native application design
  • Hands-on experience with AWS and/or Azure, containerization and container orchestration (Docker, Kubernetes)
  • Experience with Genesys, Avaya, Nice, Five9, and other CCaaS platform is a plus
  • Experience with Twilio and/or Segment would be an added advantage
  • Very strong communication and analytical skills

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Personal Details

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