Client Servicing Head

Industry / Sector / Domain

Digital Marketing

Location

Mumbai

Experience Range

7 – 12 Years

Company Profile

Catenon India’s Client: A leading Digital Marketing company.

Responsibilities:

  • To drive client strategy across portfolio of accounts and advice customers on how to achieve their business goals in the most effective manner by utilising their various marketing channels most efficiently.
  • To manage a portfolio of customers, taking responsibility for growing revenue as well as the day to day management of these accounts.
  • To drive business growth through existing clients, developing a proactive action plan for your accounts in order to meet client retention and budget targets.
  • To build and sustain strong and long-lasting relationships with client-side senior managers and maintain frequent contact with any other third party agencies used by each customer.
  • To specifically identify, propose, upsell and implement new projects and campaigns in order to meet and exceed each customer’s ROI and service expectations and to maximise revenue and profit for agency.
  • Develop strategy decks and proposals to present to the existing and new clients to implement new and innovative strategies.
  • Working with the heads of internal department, to manage teams in delivering on time results/output in order to retain and grow all customer accounts, taking responsibility for the quality of work carried out by all team members.
  • To manage account billing and collections.

Qualifications:

  • A minimum of 5 years’ experience of having worked in a digital agency.
  • Hands on knowledge of all Digital channels: Website, Email Marketing, SMM, SEM, SEO etc.
  • Excellent presentation, communication and negotiation skills, with experience liaising with clients at senior level.
  • A thorough understanding of how digital fits into and complements general marketing strategies.
  • Excellent organisational and time management skills with strong attention to detail.
  • Experience in working professionally with Word, Excel and PowerPoint.
  • Willing to travel for client meetings.

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Chief Executive Officer

Industry / Sector / Domain

Health-Tech

Location

Mumbai

Experience Range

20 years

Company Profile

Catenon India’s Client: A leading non-profit health-tech organization focused on improving oncology care.

Responsibilities:

  • Drive key digital health initiatives e.g. data interoperability, analytics
  • Support key digital health initiatives of member centers e.g. EMR, patient engagement
  • Identify and share best practices in Digital Health
  • Engage with relevant stakeholders (both within and outside) to determine and prioritize digital health needs in oncology
  • Promote research & development in overall ecosystem and create a platform to collaborate/co-create along with technology companies and start-ups
  • Ensure overall financial and operational performance of the organization
  • Drive fund raising for the organization and for executing large strategic projects

Qualifications:

  • Senior business leader with 20+ years of experience in Technology and Digital Transformation.
  • Experience in managing large digital transformation and business/operations and strong expertise in technology including new technologies (cloud, data management, analytics, AI/ML, data security and service-oriented architecture).
  • Strong P&L and Program Management experience preferred.
  • Experience in the healthcare industry preferred

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Senior Strategic Sales Manager

Industry / Sector / Domain

E-Learning/Ed-Tech

Location

Mumbai/Bangalore/Delhi 

Experience Range

15 – 18 years

Company Profile

Catenon India’s Client: A leading E-Learning/Ed-Tech company.

Responsibilities:

  • Enterprise selling experience (selling to enterprise clients, experience in hunting and ability to close large deals, self-starter, and ability to hunt/ prospect on their own, Execute and deliver the annual quota of 10 crores and more
  • Experience with SaaS companies/ products – Selling to Line of Business including CMO, CHRO, L&D, CIO would be preferable
  • Manage territory including a fixed set of Enterprise accounts across different Industry segments and own individual revenue targets.
  • Establish strong client relationships with multiple stakeholders across different functions to drive stronger engagement with clients
  • Own entire sales cycle from generating, qualifying & developing leads to negotiating and closing opportunities
  • Understand the company’s product offerings, and successful previous deployments and position it in the intended set of accounts
  • Identify & analyse the clients’ requirements & propose solutions
  • Manage complex sales situations & acquire clients based on value-based selling.
  • Act as the liaison between key customers and internal teams to present solutions, and submit a techno-commercial proposal.
  • Be the voice of customers by updating product leaders on key gaps against client asks.
  • Monitor sales performance metrics such as weekly client meetings, pipeline generated, proposals generated
  • Prepare monthly, quarterly, and annual reports and forecasts

Qualifications:

  • Graduation, MBA is preferred with 10+ years of work experience with demonstrated success in new business development and managing senior client relationships.
  • Proven work experience as a Strategic Sales manager in a B2B environment
  • Preferably brings along existing PSU, BFSI, Consulting, Pharma, FMCG IT/ ITes, E-commerce & Retail connects & customer relationships.
  • Dedicated smart worker who responds timely to customers and exhibits strong sales etiquette & ethics.
  • Hands-on experience with CRM software and Account management systems
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships
  • Strong negotiation skills with a problem-solving attitude
  • Availability to travel as needed
  • Strong Internet research skills with excellent PC literacy [google sheets, doc, slides, PowerPoint]

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Supply Planning Manager

Industry / Sector / Domain

FMCD

Location

Mumbai

Experience Range

5 – 7 years

Company Profile

Catenon India’s Client: A leading FMCD company.

Responsibilities:

  • Define Inventory holding policy at various nodes and RM Inventory at Factory Levels basis Cycle Stocks and Supply Chain Lead Times in multi country linked supply strategy
  • Generating rolling source basis supply & dispatch Plans for optimum availability commitment to business and owning supply commitment to demand working with Supply Planners
  • Setup Replenishment for all Inventory Nodes, set and review norms, ensure stock availability and Fill rates
  • Working with cross functional teams of Procurement, Manufacturing facilities
  • Raw Material Planning and Frequent Raw material ordering, Vendor Capacity Management mapping in a complex intercountry sourcing strategy
  • Set up mechanism and ownership of obsolete and non-moving stock from working to avoid creation to liquidation of existing inventory if any
  • Working on Key Analytics Reports, S&OP Files, Replenishment Files, Stock Availability, Dispatch Planning, Channel Level Fill Rates commitments.

Qualifications:

  • Education Qualification: PGDM/MBA from reputed B–School
  • 5 to 7 years of experience in inventory planning/supply planning roles in reputed FMCG or FMCD companies
  • Exposure to SAP HANA & demand-supply planning tools

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Senior Product Marketing Manager

Industry / Sector / Domain

Insurance 

Location

Mumbai

Experience Range

6 – 8 years

Company Profile

Catenon India’s Client: One of the leading Insurance Organizations.

Responsibilities:

  • Conceptualization, Development, Launch and Management of all Product Campaigns on Traditional and Digital Media
  • End to end Campaign Execution and Performance Monitoring
  • Follow and analyze Market Trends to Position Products
  • Market Benchmarking
  • Liaison with Agencies and Internal Stakeholders
  • Product Communication, Sales and Distribution support, Development of Collaterals, Training Presentations
  • End to end Execution of Product Launch
  • Supporting all Product Marketing and related activities, Regulatory Submissions and adherence to all processes.

Qualifications:

  • Communication Skills (both written and verbal)
  • Agency and Stakeholder Management
  • Ability to Multitask and adhere to Timelines
  • Meticulous Approach and Analytical Ability
  • Ability to Plan, Organize and Follow up Proactive Approach
  • Interpersonal Skills
  • Background in Copywriting and Content Development is a plus
  • Knowledge of Digital Marketing will be added advantage.

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Principal Officer

Industry/ Sector/ Domain

FinTech

Location

Mumbai, Maharashtra, India 

Experience Range

5 – 8 years

Company Profile

Catenon India’s client: A FinTech firm.

Responsibilities

  • Lead this vertical which includes communicating with wealth management partners, mutual fund offerings, and API providers and managing the business model and financial forecasting
  • Manage key performance metrics and product analytics leading to improved customer acquisition and retention
  • Participate in quality assurances for key digital projects and ensure a successful transition to production.
  • Leverage local, regional, and global relationships to ensure delivery of key projects and initiatives
  • Apply sound ethical judgment regarding personal behavior, conduct, and business practices, and escalate, manage and report control issues with transparency.

Qualifications

  • 5-8 yrs of preferred experience in SEBI Registered Investment Advisory firm
  • Completed Training and Certifications by the National Institute of Securities Market (NISM)
  • A team player with the ability to work with all connected stakeholders
  • Solid foundation in Finance & Accounting

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Marketing Lead

Industry / Sector / Domain

Manufacturing

Location

Mumbai

Experience Range

3-5 years

Company Profile

Catenon India’s client: A product based start-up.

Responsibilities

  • Be the in-house generalist; Lead the end-to-end execution of key strategic programs & initiatives globally eg. launch of new product categories,
  • Working closely with all the key stakeholders – customers, marketing, sales, supply chain, R&D to enable growth at Company globally
  • Define program success metrics and drive accountability across the stakeholders
  • Own market research/landscaping and intelligence, drive lead generation and then work closely with the sales team for lead qualification and conversion
  • Key drive sales and marketing initiatives for a primarily B2B customer base, ranging from global distributors to large Fortune 500 enterprises

Qualifications

  • 3-5 years of overall experience in Tier 1 strategy consulting or program management/generalist roles in high growth start-ups
  • Proven track record in managing and driving programs with multi-functional teams
  • Ability and willingness to pivot and dive deep into projects across various functional areas
  • Self-starter, high ownership & ability to deliver results with minimal supervision
  • Strong problem solving & communication skills, and ability to deal with ambiguity

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Digital Banking Lead

Industry / Sector / Domain

FinTech

Location

Mumbai

Experience Range

3-8 years

Company Profile

Catenon India’s client: A Fintech Organization

Key Responsibilities

• Drive banking operations for products such as Prepaid Cards, Savings Accounts, and Wealth Management for B2C Retail Sector

• Have an understanding of banking, regulatory/compliance, banking policies, banking operations, risk management, and KYC/AML

• Lead the banking operations which includes all communications with our banking partner, networking with diverse stakeholders, managing card operations, and driving our rewards platform

• Lead revenue-driving initiatives and scale the product into different financial services verticals

• Manage key performance metrics and product analytics leading to improved customer acquisition and retention

• Identify business/improvement opportunities and manage customer service

Requirements

• 3-8 yrs of preferred experience in Banks and NBFC’s

• A team player with the ability to work with all connected stakeholders

• Solid foundation in Banking Operations and Sales

• Implement best practices

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Manager – Channel Partner Program

Industry / Sector / Domain

Consumer

Location

Mumbai

Experience Range

4-7 years

Company Profile

Our client is a leading D2C home decor and furnishing firm based in Mumbai backed by marquee private equity funds.

The Role

We are building a channel partner program with the objective to develop a network of Architect, Interior Designer, Builders, and other professionals closely allied with the Customer during the stage of Home Buying, Furnishing, and Renovation to actively promote the brand as a preferred destination for everything Furniture.

Program Construct: The program is aimed at the professional groups that can sell the brand products to their existing leads/clients. They manage the sales Journey for the customer and discharge duties similar to a home consultant at the studio. Target Audience – Channel Partner Program is targeted at ID, Architects, Builders, Sales Agents (HFC SA, Brokers, etc).

Job Profile

  • Sourcing Data for Channel Partner
  • Enrollment + KYC
  • Product Fix & Development of Tagging studios to partners
  • Team Hiring (if required)
  • Marketing & Communication
  • Design and Development of Program Identity and Brand collaterals
  • Email Outreach Campaign for onboarding
  • Content Development for Engagement (Content plan)

Candidate Profile

  • Engineering degree/ MBA from Tier 1 preferred with 4-7 years of relevant experience
  • Have outstanding project management abilities.
  • Strong numerical and analytical aptitude, ability to think and react in a high-energy, fast-paced environment
  • Understanding and/or hands-on experience in the furniture/Decor category will be an added advantage.
  • Strong problem-solving skills and willingness to roll up one’s sleeves to get the job

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Brand Manager

Industry / Sector / Domain

Consumer Technology

Location

Mumbai

Experience Range

2-5 years

Company Profile

Our client is a leading D2C home decor and furnishing firm based in Mumbai backed by marquee private equity funds.

The Role

We are looking for an experienced Brand Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the brand’s vision and strategy.

Job Profile

  • Gain a deep understanding of the brand position and the customer experience. Identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth for the furniture brand.
  • Create buy-in for the Product / Brand vision both internally and with key external partners. Develop product pricing and positioning strategies.
  • Translate product strategy into detailed requirements and prototypes.
  • Scope and prioritize activities based on business and customer impact.
  • Work closely with sourcing teams to deliver products with quick time-to-market and optimal resources
  • Drive product launches including working with category heads, public relations team, executives,
  • and other product management team members.
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
  • Act as a product evangelist to build awareness and understanding.

Candidate Profile

  • Design graduate with 2-5 years experience – from a top Design institute is mandatory. Having an MBA degree will have an added advantage. 
  • Proven working experience in product management. 
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate
  • recommendations
  • Solid technical background with understanding and/or hands-on experience in the furniture category.
  • Strong problem-solving skills and willingness to roll up one’s sleeves to get the job.
  • Skilled at working effectively with cross-functional teams in a matrix organization.
  • Excellent written and verbal communication skills.

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