E-commerce Account Manager

Industry / Sector / Domain

Consumer

Location

Tokyo, Japan

Experience Range

3-8 years

Company Profile

A leading multinational company in the consumer goods domain

Job Profile

  • The E-commerce Account Manager will manage key strategic accounts within e-commerce, working across the business with multiple functions to drive growth, and bring e-commerce and digital expertise for the business
  • Develop and maintain relationships with key e-commerce accounts in Japan to grow the e-commerce channel revenue and lead the strategy for e- commerce accounts
  • Drive shopper value proposition on e-commerce accounts
  • Design and execute on-site and off-site promotional campaigns
  • Be responsible for key metrics such as sales, demand planning, stock levels and P&L management
  • Use data to make sales and marketing decisions including annual and quarterly sales forecasts
  • Achieve the sales forecasts on an annual and quarterly basis
  • Collaborate with other cross functional teams in Japan and other regional teams including sales, customer development and marketing
  • Watch for market and competitive trends related to e-commerce

Candidate Profile

  • Bachelor’s or Master’s degree in a business-related field or equivalent working experience
  • 3 to 8 years of experience in e-commerce sales or as an account manager working with online platforms
  • Fluency in written and spoken Japanese and English
  • Experience of joint business planning and dealing with online marketplaces in Japan (such as Amazon, Rakuten etc)
  • Experience in e-commerce on-site and off-site campaign/promotion planning and execution
  • Strong negotiation and partner management skills
  • Experience managing digital critical metrics along with proficiency in data analytics, MS Excel, Word and PowerPoint
  • Strong problem solving skills and critical thinking attitude

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