Head Ecommerce

Industry / Sector / Domain

Consumer

Location

Kochi/ Remote

Experience Range

10- 15 years

Company Profile

A Private Equity fund backed gourmet food firm

Job Profile

  • The role is responsible for P&L management for the entire e-commerce division for India.
  • Manage key marketplaces and their investment decisions
  • Manage the end to the end customer experience of e-commerce business including user experience, product availability, on-time delivery, and customer complaint
  • Design strategy for ensuring sales through the website.
  • Develops and leads a strategic e-commerce plan with the senior leadership in the firm.
  • Ensures the smooth execution of the business plan by delivering the P&L goals in terms of revenue and profitability while transforming the business based on the long-term vision
  • Drive effective strategies and processes for the e-commerce business to reduce complexity and increase efficiency through close cooperation with critical stakeholders of the firm.
  • Develop paid media strategy including SEO/SEM, retargeting and other paid media.
  • Liaison with brand marketing and creative team on optimized social media creative and marketplace ads with optimal ROAS (to vary by platform and by campaign/launch vs evergreen programs)
  • Take initiatives and develop go to market plans across various digital marketing channels

Candidate Profile

  • 10-15 years of overall experience within e-commerce business with P/L ownership
  • Strong experience in building and scaling up ecommerce business in digital space
  • Preference to experience in foods industry.

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