Senior Manager – HR Delivery & Operations

Industry / Sector / Domain

Technology

Location

Gurugram/ Bengaluru

Experience Range

10+ years

Company Profile

A leading player in the Technology domain

Job Profile

  • Create/Update/Implement Best in Class Processes across all phases of the Employee Life Cycle to give employees a simple, seamless, error-free, timely experience
  • Build, Manage and deliver seamless processes across Payroll, compliance, operations, tools, onboarding and employee queries.
  • Build out a shared service model for people operations within GO.
  • Calibrate with market practices, labour laws, employee and business feedback for continuous improvement/relevance/cost optimisation
  • Evaluate and assess processes to ensure that they are seamless, integrated, built for scale.
  • Regular & customised communications on New programs and enhancements on programs, policies, processes.
  • Lead the team and build capability to implement all HR processes as per SLAs and compliance guidelines employees, compliance & continuous improvement
  • Establish a strong client focus, collaborative and enablement approach to hence employee experience
  • Ensure all policies/processes are compliant with the applicable labour laws including Geo
  • Set up strong Audit process and internal controls to build a compliance & error-free Shared Service Model & minimise Revenue Leakage
  • Regularly assess Risks & create mitigation plans
  • Ensure development, execution, monitoring of HR metrics and organisational dashboards to support planning, decision making, trend analysis, enhancements, risk management.

Candidate Profile

  • Candidates with an MBA degree are preferred for this role

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