Head of Analytics for Digital Bank

Industry / Sector / Domain

BFSI

Location

Mumbai

Experience Range

12+ years

Company Profile

A leading private player in India’s BFSI domain

Job Profile

  • Deliver personalized customer experience on the bank’s digital channels via ‘segment of one’ approach, 360 degree customer data, next best product and service algorithm design and deployment
  • Drive business growth in the bank’s loans, deposit and other fee products by monetizing database programs via the digital channels
  • Creation and optimization of digital specific product value props through the use of data
  • Enable increase in conversion rates of digital channels through data driven identification of dis-satisfiers and removal of the same and on-going journey optimization
  • Partner with the engineering team to create a modern data stack needed to deliver the above business outcomes
  • Drive a team of analysts, data scientists and engineers in an agile fashion towards business outcomes

Candidate Profile

  • 12+ years of relevant experience in data/ analytics/ data science roles. Domain wise at least 5 years of experience in consumer tech businesses.
  • Combination of consumer tech and fintech domain experience would be a plus
  • Track record of increasing responsibility and success in leadership roles
  • Ideal candidate would have a combination of analytical, engineering and data science skills
  • Excellent communication skills. Delves into a complex problem and solves it by using data. But is able to simplify as appropriate to cut to the core issue and present findings
  • Great leadership skills. Very proactive- Interacts with other business leaders to both learn as well as influence.
  • Partnership approach and collaborative attitude
  • Tremendous drive towards results. Ability to persist against obstacles and get things done
  • Displays great ownership of problems and results. ‘Can do’ and positive attitude

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