Strategies to build more resilient Performance Management

When businesses get its performance management right, they become significant competitors. The simple principle of “what gets measured gets done” underpins effective performance management. In an ideal scenario, a company develops a feedback loop of metrics and targets that extends from its top-level strategic goals all the way down to the daily tasks of its frontline employees. Managers actively monitor those metrics and meet with their teams on a regular basis to discuss progress toward meeting the targets. Good performance is rewarded, while poor performance prompts action to address the issue.

Hence, building a resilient performance management system becomes key to managing an organisation. Here are three ways it can be done.